ExciteJewelry.com are your one-stop shop for fine jewelry in the USA. 99% of our products are proudly manufactured in the USA. Our products are handmade to order and are delivered on average within 10-15 working days. Some items may be available ‘off the shelf’ and therefore may be delivered quicker. Free Shipping is availble on all orders above $200 (USA only) and we can ship to most International countries.

Frequently Asked Questions

Please read our FAQ before sending us a message.

SHIPPING COSTS

USA SHIPPING

USA orders below $200 > Shipping Cost = $9.80
USA orders above $200 > Shipping Cost = FREE!

INTERNATIONAL SHIPPING

International orders (Shipped via FedEx) > Shipping Cost = $44.00

INTERNATIONAL SHIPPING

We accept international orders for all European Countries (including UK), Asian Countries (including Middle East, Chaina, India, Japan), Australia and New Zealand etc.

Please Note: International orders may be subject to customs or import duty or VAT tax which must be paid by the customer. You should check with your local import / customs office regarding applicable taxes for importing jewlry from the USA.

WHICH PAYMENT METHODS ARE ACCEPTED IN OUR ONLINE SHOP

We accept payments by Debit Card, Credit Card or by PayPal. You don’t need a PayPal account to make payments via Debit Card or Credit Card. For larger orders (e.g. above $5000), we recommend payment by BACS. Bank transfer payment details are provided as a payment option at checkout.

HOW LONG WILL DELIVERY TAKE?

Please allow 5-15 working days for USA postal addresses and 10-21 days for international deliveries. Peak periods maybe subject to longer delivery times.

HOW SECURE IS THE ONLINE SHOP?

All credit card and debit card payments on this site are processed via the PayPal payment processing interface so we will never have access to your personal payment information. PayPal is one of the securest payment processing interfaces available.

WHAT EXACTLY HAPPENS AFTER ORDERING

Once we receive your order, our team gets into task, so that you receive your orders ASAP! All orders are processed within 24 hours and are shipped within 10-21 working days. We will keep you updated with order progress and will provide tracking details are soon as your item is available for despatch.

GENERAL SHIPPING INFORMATION & OTHER IMPORTANT INFORMATION

An adult signature is required for the delivery of your package. For security purposes, signature of the credit card holder is required on high value shipments. Additionally at the time of delivery, we may ask for a photo ID and/or a physical credit card.

ExciteJewelry.com reserves the right to cancel any order that seems fraudulent, and we may contact you for verification, if the need arises.

CANCELLATION POLICY

We operate a 24 hour cancellation policy, so if you decide to cancel your order within 24 hours of having placed your order, then we can provide a full refund. Our products are handmade to order we cannot guarantee refunds on any cancellation requests for orders that are in production.

RETURNS POLICY

Most of our items are backed by a 30 days return policy. No returns will be accepted without written authorization from us in advance. You will have 30 days to request a RMA number.

Choose from over 10,000 of the finest Jewelry products, made in the USA.